If job like a game, every worker will be a happy boy.
Mr. X is a kind and considerate person in his company, he works as a project mgr for a consultanting service company, he was asigned to lead a proect team to support client's policy making and daily operations. The project team members could be divide into two working style groups, one is doing job for the goal of job being done as soon as possible, the other group is try to make the job well done till the deadline. Therefore, the lazy one always laugh at the earnest one, they always say that the most stupid man is those who try to make the things better.
Sometimes, Mr. X will face the dilemma between the maxmizing the customer satisfaction and minimizing the inequality job allocation among team members. If he want to maxmize the customer satisfaction, then he will assign the earnest one to accept the whole tasks and allow the lazy one to take a long break without doing anything. If he want to minimize the inequility among team members, then he will take the risk of low quality of outcome. Therefore, Mr. X is always asking the earnest one to recorrect the outcome for his previous assignment to the other one, and it makes the earnest one feel tired and grumbling.
It's naturally for Mr. X to try to figure out a way to manage the project team to change the unbalance of job loading between two groups. Originally he introduce a job review meeting to check the working stutus report of each members weekly, and He start to command the lazy one to do his job via e-mail every morning. Like a wise man say, "Good nature leads better behaviors, and so as Devil never become God.". The action to monitor every single thing of single member causes Mr. X's heavy workload, as a result, he would not to do any longterm planning of the project.
As time went by, Mr. X made up his mind to recruit new team members to improve the performance of the team finally, and he would be able to do the planning job and being the coordinator of deferent tasks. Here came two new member, they were assigned to support the earnest group. Unfortunetly, "Misfortune never come alone." , Idleness and talentless like a virus, they can infect anyone without any signal. Even break through the fence make by the earnest group, make the members of the group feel exhaust and sick. " If they can survive in the team without doing anything, why should we do the whole tasks for the self-esteem" , the words revolve around and around the mind of earnest people .......
My friend told me the story, I was wondering why the member of the lazy group could not do the things better and make the coustomer satisfied?! Of course, there are serveral ways to solve the problem mention above, especially on the textbook of business management, even lay off these lazy people. I just want to say here is:
1. Find the right man to do the right thing is the basis of success for a project.
2. If job like a game, every worker will be a happy boy.
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